Privacy Policy

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Privacy Policy

This Privacy Policy explains how DNA Solutions collects, uses, and protects information when you visit or make a purchase from dnatechindia.com.

1. Who We Are

DNA Solutions
14, Dhanlaxmi Apartment, Tidke Colony, Untwadi,
Nashik, Maharashtra 422008, India
Website: https://www.dnatechindia.com
Email: [email protected]
Phone: +91-7972667515 / +91-8412906903 / +91-8669102120

By using this website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide to Us

Account information: When you register, we collect your name, email address, password, phone number, and billing/shipping addresses.
Order information: When you place an order, we collect details of the products ordered, billing and shipping details, payment status, and any communication related to the order.
Communication: If you contact us by email, phone, or through the contact form, we may store the communication to help resolve queries and improve our service.
Newsletter: If you subscribe to our mailing list, we store your email address to send updates. You can unsubscribe at any time using the link in the email.

2.2 Information Collected Automatically

Log data: Our servers may automatically record information such as your IP address, browser type, pages visited, and access times.
Cookies: We use cookies and similar technologies to remember your preferences, maintain your shopping cart, and understand how visitors use our site.

Cookies do not store sensitive personal information such as passwords or payment details. You can control or delete cookies through your browser settings, but some features of the website may not function correctly without them.

3. How We Use Your Information

To create and manage your customer account.
To process and deliver your orders and provide invoices.
To communicate with you about orders, support requests, and service updates.
To send optional promotional emails or newsletters, if you have opted in.
To improve our website, products, and services using aggregated data and usage statistics.
To prevent fraud, secure our systems, and comply with legal requirements.

4. Sharing of Information

We do not sell your personal information to third parties for financial gain.

We may share your information only with:

Logistics and courier partners to deliver your orders.
Payment gateway providers to process your payments securely.
Service providers who help us operate the website, analytics, or email systems, under appropriate confidentiality agreements.
Authorities or regulators when required by law or to protect our legal rights.

These partners are given only the information necessary to perform their specific services.

5. Data Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure.
Sensitive payment information is handled by PCI-DSS compliant payment gateways; we do not store your full card or UPI details on our servers.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Choices & Rights

You may update or correct your account information by logging into your account.
You may unsubscribe from marketing emails at any time using the link in those emails.
You may contact us to request access, correction, or deletion of your personal data, subject to legal and accounting requirements.
You can disable cookies via your browser settings, although certain features of the site may not function correctly.

7. Third-Party Links

Our website may contain links to external sites which are not operated by us. We are not responsible for the content or privacy practices of those third-party sites. We encourage you to review the privacy policies of any site you visit.

8. Children’s Privacy

Our website and services are intended for use by adults and are not directed to children under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last Updated" date.

Last Updated: November 2025